--- title: How Do I Cancel My Premium Subscription or Close My Yeeld Account? description: How to close account --- [Skip to content](https://help.yeeld.com/how-do-i-close-my-yeeld-account#main-content) ![Logo - Colour Grey Text V1 (1)](https://help.yeeld.com/hs-fs/hubfs/Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png?width=200&height=59&name=Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png) - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Open main navigation Close main navigation - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Find what you’re looking for. - There are no suggestions because the search field is empty. 1. [Yeeld Support Centre](https://help.yeeld.com/?hsLang=en-gb) 2. [Account Management](https://help.yeeld.com/account-management?hsLang=en-gb) 3. [Account Closure](https://help.yeeld.com/account-management?hsLang=en-gb#account-closure) # How Do I Cancel My Premium Subscription or Close My Yeeld Account? ## You can cancel your Yeeld Companion subscription at any time and continue using Yeeld Connect, or permanently close your Yeeld account and request the removal of your profile. How Do I Cancel My Premium Subscription or Close My Yeeld Account? There is a difference between **cancelling your Yeeld Companion (Premium) subscription** and **closing your Yeeld account completely**. Cancelling your subscription downgrades you to the free version of Yeeld, while closing your account permanently removes your access to the platform. --- Cancelling Your Premium Subscription You can cancel your Premium subscription at any time. To do this: 1. Open the Yeeld app 2. Select **More** 3. Open **My Plan** 4. Select **Cancel Subscription** Your Premium subscription will remain active until the end of your current billing period. --- What Happens When I Cancel Premium? Once your billing period ends, you'll automatically move to **Yeeld Connect (Free)**. As a free user, you'll still be able to: - Connect third-party bank accounts - Use Penny AI - View spending insights - Earn cashback - Access the free features of the app However, Premium-only financial products require an active subscription. These include: - Yeeld GBP account - Yeeld Visa cards - ISA investment accounts - GIA investment accounts - SIPP investment accounts - Other Premium financial services --- What Happens to My Financial Products? Before your Premium subscription ends, you should ensure that all Yeeld financial products have a zero balance. This includes: - Your Yeeld GBP account - ISA portfolios - GIA portfolios - SIPP portfolios Once your subscription expires, these products will move into a **restricted state**. During this period: - You will no longer be able to deposit funds - You will no longer be able to make new investments - You will only be able to withdraw funds or transfer money out Once the balance of each product reaches **£0**, it will be closed and removed from your account. --- Closing Your Yeeld Account Completely If you no longer wish to use Yeeld at all, you can request the closure of your entire account. This will close your profile, remove your access to the app, and begin the account closure process. To do this: 1. Open the Yeeld app 2. Select **More** 3. Choose **Close My Account** From here, you'll be able to contact our support team directly to request full account closure. --- What Happens When I Close My Account? When your account closure has been completed: - Your Yeeld profile will be closed - Access to the app will end - Your Yeeld financial products will be closed (once eligible) - Your connected accounts will no longer be accessible through Yeeld If you also wish to exercise your data rights, you can request the deletion of your personal data as part of the account closure process. Please note that some information may need to be retained where required by law or regulation. --- In Summary There are two options available: ### Cancel Premium - Downgrade to Yeeld Connect (Free) - Continue using Penny, connected accounts, insights and cashback - Premium financial products must be emptied and will close once their balances reach zero ### Close Your Yeeld Account - Permanently close your Yeeld profile - Remove access to the app - Request the removal of your personal data (subject to legal and regulatory retention requirements) You can manage both options from the **More** section of the Yeeld app. - [Getting started](https://help.yeeld.com/getting-started?hsLang=en-gb#main-content) - [Opening an Account](https://help.yeeld.com/getting-started?hsLang=en-gb#opening-an-account) - [Navigating the App](https://help.yeeld.com/getting-started?hsLang=en-gb#navigating-the-app) - [Setting Up Your Profile](https://help.yeeld.com/getting-started?hsLang=en-gb#setting-up-your-profile) - 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