How to Provide Feedback in the Yeeld App
Learn how to share your feedback within the Yeeld app to help us improve our services
Yeeld is dedicated to enhancing your experience by listening to your feedback. Here's how you can easily provide your thoughts and suggestions:
In-App Feedback Prompts
- After Initial Use: Shortly after your first use of the Yeeld app, a feedback prompt will appear, capturing your first impressions and any immediate concerns or questions.
- After Multiple Sessions: Another prompt may appear after several sessions to gather more informed feedback based on your experience with various features.
- After Key Actions: You might receive a prompt after completing key actions, like making a transfer or opening an account, helping us understand specific parts of your journey.
These prompts are designed to gather valuable insights while ensuring a smooth experience for you.