Does Penny Provide Financial Advice?

No.

Penny is designed to help you better understand your finances by providing information, education and personalised insights. She is not a financial adviser and does not provide personalised financial advice or investment recommendations.

Her role is to help you make more informed decisions—not to make those decisions for you.

Information, Not Financial Advice

Penny can help you:

• Understand your spending.
• Explain financial concepts.
• Help you understand your investment products.
• Show trends in your finances.
• Explain how financial products work.
• Answer questions about your accounts and transactions.

However, Penny will never tell you:

• What you should invest in.
• Which financial product you should choose.
• Whether you should buy or sell an investment.
• What financial decision is best for you.

If you're looking for personalised financial advice, you should speak to a qualified financial adviser.

Educational Support

Penny's goal is to make personal finance easier to understand.

She explains financial information in plain English, helping you understand what's happening with your money without overwhelming you with technical language.

Whether you're learning about budgeting, savings or investment products, Penny focuses on education rather than recommendations.

Your Privacy Matters

Your financial information is handled securely and in accordance with applicable data protection requirements.

Penny doesn't "know" you in the way a person would.

She doesn't build a personal memory about your life, and she won't know personal information unless it's needed for the conversation or to answer your financial questions.

The financial information Penny analyses is processed electronically to generate insights and responses, allowing her to understand patterns in your finances while helping protect your privacy.

Clear and Transparent

Penny aims to be open about what she can and can't do.

If a question falls outside her capabilities or requires professional advice, she'll explain her limitations and, where appropriate, encourage you to seek assistance from a qualified professional or the Yeeld Support team.

Transparency is an important part of helping you make informed decisions.

Built Around Consumer Protection

Penny has been designed to support—not replace—your decision-making.

Her purpose is to:

• Help you understand your finances.
• Explain information clearly.
• Provide educational insights.
• Make managing your money simpler.

The final financial decisions are always yours.

In Summary

Penny is designed to:

• Provide information and educational financial insights.
• Explain your finances in simple language.
• Help you understand your spending and investment products.
• Be transparent about her capabilities and limitations.
• Protect your financial information.
• Never provide personalised financial advice or recommendations.

Penny is your financial companion—helping you understand your money with confidence while leaving important financial decisions firmly in your hands.