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How to Report a Suspicious Email, Text, or Call

Learn what to do if you receive a suspicious communication claiming to be from Yeeld

If you receive a suspicious email, text, or call that claims to be from Yeeld, follow these steps:

  1. Do Not Respond:

    • Do not reply to the message or provide any personal information.
    • Do not click on any links or download attachments from the message.
  2. Verify the Communication:

    • Check if the communication matches the official contact methods Yeeld uses. Genuine messages from Yeeld will never ask for sensitive information like your password or PIN.
  3. Report the Incident:

    • Forward the suspicious email or a screenshot of the text to Yeeld Customer Support.
    • Provide details about the communication, including the sender’s email or phone number and the content of the message.
  4. Delete the Message:

    • Remove the suspicious email, text, or call from your device to prevent any accidental interaction.

By reporting suspicious communications, you help Yeeld protect all users from potential scams.