How to Report a Suspicious Email, Text, or Call
Learn what to do if you receive a suspicious communication claiming to be from Yeeld
If you receive a suspicious email, text, or call that claims to be from Yeeld, follow these steps:
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Do Not Respond:
- Do not reply to the message or provide any personal information.
- Do not click on any links or download attachments from the message.
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Verify the Communication:
- Check if the communication matches the official contact methods Yeeld uses. Genuine messages from Yeeld will never ask for sensitive information like your password or PIN.
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Report the Incident:
- Forward the suspicious email or a screenshot of the text to Yeeld Customer Support.
- Provide details about the communication, including the sender’s email or phone number and the content of the message.
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Delete the Message:
- Remove the suspicious email, text, or call from your device to prevent any accidental interaction.
By reporting suspicious communications, you help Yeeld protect all users from potential scams.