--- title: How Is My Account Protected During Sign Up? description: Sign up security --- [Skip to content](https://help.yeeld.com/sign-up-security#main-content) ![Logo - Colour Grey Text V1 (1)](https://help.yeeld.com/hs-fs/hubfs/Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png?width=200&height=59&name=Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png) - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Open main navigation Close main navigation - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Find what you’re looking for. - There are no suggestions because the search field is empty. 1. [Yeeld Support Centre](https://help.yeeld.com/?hsLang=en-gb) 2. [Security, Privacy and Fraud](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb) 3. [Security Features](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#security-features) # How Is My Account Protected During Sign Up? ## Learn how Yeeld protects your account from the moment you sign up with email and mobile verification, strong passwords, a 4-digit passcode and optional biometric security. How Is My Account Protected During Sign Up? Security is built into every stage of the Yeeld sign-up process. Before you can start using the app, we verify your contact details and ask you to create secure login credentials to help protect your account from unauthorised access. --- Verify Your Email Address and Mobile Number During sign up, you'll be asked to verify both your email address and your mobile number. We'll send a **6-digit one-time passcode (OTP)** to each, which you'll need to enter into the app. This helps confirm that: - Your contact details are valid. - You have access to the email address and mobile number you've registered. - We can securely contact you about your account. --- Create a Strong Password You'll also be asked to create a password for your Yeeld account. For your security, your password must include: - At least 8 characters - At least one uppercase letter - At least one lowercase letter - At least one number - At least one special character Using a strong password helps protect your account against unauthorised access. --- Set Up Your 4-Digit App Passcode Once you've signed in, you'll create a **4-digit app passcode**. This passcode is linked to your login session and allows you to quickly and securely access the Yeeld app without entering your email address and password each time. --- Enable Biometric Security (Optional) If your device supports biometric authentication, you can also enable **Face ID** or your device's biometric security. This provides a faster and more secure way to unlock the app and authorise certain actions. While optional, we strongly recommend enabling biometric authentication where it's available. --- Security from Day One By combining: - Email verification - Mobile number verification - A strong password - A 4-digit app passcode - Optional biometric authentication Yeeld helps protect your account from the moment it's created. --- In Summary Security starts as soon as you create your Yeeld account. By verifying your contact details and setting up secure login credentials, Yeeld helps ensure your account is protected from the very beginning. - [Getting started](https://help.yeeld.com/getting-started?hsLang=en-gb#main-content) - [Opening an Account](https://help.yeeld.com/getting-started?hsLang=en-gb#opening-an-account) - [Navigating the App](https://help.yeeld.com/getting-started?hsLang=en-gb#navigating-the-app) - [Setting Up Your Profile](https://help.yeeld.com/getting-started?hsLang=en-gb#setting-up-your-profile) - [Account Management](https://help.yeeld.com/account-management?hsLang=en-gb#main-content) - [Managing Your Yeeld Account](https://help.yeeld.com/account-management?hsLang=en-gb#managing-your-yeeld-account) - [Currency Wallets](https://help.yeeld.com/account-management?hsLang=en-gb#currency-wallets) - [Account Closure](https://help.yeeld.com/account-management?hsLang=en-gb#account-closure) - [Sending and receiving payments](https://help.yeeld.com/account-management?hsLang=en-gb#sending-and-receiving-payments) - [Confirmation of Payee (CoP)](https://help.yeeld.com/account-management?hsLang=en-gb#confirmation-of-payee-cop) - [Open Banking](https://help.yeeld.com/account-management?hsLang=en-gb#open-banking) - [Payments and Transfers](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#main-content) - [Making Payments](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#making-payments) - [Transfers](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#transfers) - [Payment Issues and Troubleshooting](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#payment-issues-and-troubleshooting) - [Yeeld Card Services](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#main-content) - [Card Issues and Troubleshooting](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#card-issues-and-troubleshooting) - [Yeeld Visa](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#yeeld-visa) - [Virtual Debit Card](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#virtual-debit-card) - [Contactless](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#contactless) - [3D Secure (3DS)](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#3d-secure-3ds) - [Yeeld Connect](https://help.yeeld.com/yeeld-connect?hsLang=en-gb) - [Security, Privacy and Fraud](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#main-content) - [Security Features](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#security-features) - [Fraud Prevention](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#fraud-prevention) - [Privacy Policy and Data Protection](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#privacy-policy-and-data-protection) - [Security Alerts and Notifications](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#security-alerts-and-notifications) - [Investing & Portfolio](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#main-content) - [Investment Options Overview](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#investment-options-overview) - [Products](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#products) - [Risk Profiles](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#risk-profiles) - [Tax-Efficient Accounts](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#tax-efficient-accounts) - [Rewards](https://help.yeeld.com/rewards?hsLang=en-gb#main-content) - [Rewards Programme](https://help.yeeld.com/rewards?hsLang=en-gb#rewards-programme) - [Tracking and Redeeming Rewards](https://help.yeeld.com/rewards?hsLang=en-gb#tracking-and-redeeming-rewards) - [Partnered Retailers](https://help.yeeld.com/rewards?hsLang=en-gb#partnered-retailers) - [Customer Support and Feedback](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#main-content) - [Customer Support Channels](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#customer-support-channels) - [Support Hours and Availability](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#support-hours-and-availability) - [Escalation Process](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#escalation-process) - [Feedback and Suggestions](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#feedback-and-suggestions) - [Penny (AI Assistant)](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#main-content) - [Introduction to 'Penny'](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#introduction-to-penny) - [Core Features of Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#core-features-of-penny) - [Engaging with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#engaging-with-penny) - [Visual Aids and Insights](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#visual-aids-and-insights) - [Performing Actions with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#performing-actions-with-penny) - [Summary Reports with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#summary-reports-with-penny) - [Support and Escalation](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#support-and-escalation) - [Limitations and Premium Features](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#limitations-and-premium-features) - [Compliance and Sensitivity](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#compliance-and-sensitivity) - [Complaints](https://help.yeeld.com/complaints?hsLang=en-gb)