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How Can I Track the Status of My Payment or Transfer?

Learn what each payment status means, where to check your transfer progress, and how Yeeld keeps you updated throughout the process.


How Can I Track the Status of My Payment or Transfer?

After you've made a payment or transfer from your Yeeld GBP Account, you can track its progress directly within the Yeeld app.

You'll also receive notifications whenever the status of your payment changes.


Where Can I View the Status?

To check the status of a payment:

  1. Open the transaction within your transaction history.
  2. Select the payment or transfer you'd like to view.

The current status will be displayed along with any available updates.


Payment Statuses

Your payment may show one of the following statuses.

Successful

Your payment has been processed successfully and the funds have been sent.

No further action is required.


Processing

Your payment has been received and is currently being processed.

This may include security, fraud or compliance checks before the payment is released.

Most payments move out of this status quickly, although some may take longer if additional checks are required.


Frozen

Your payment has been temporarily held while additional checks are carried out.

This doesn't necessarily mean there's a problem, but the payment cannot proceed until our review has been completed.

If we need any further information, we'll contact you.


Cancelled

The payment has been cancelled before completion.

This may have been cancelled by you or, in certain circumstances, by the Yeeld team.


Rejected

The payment could not be processed because it didn't meet our security or compliance requirements.

If you believe the payment should have been completed, please contact our support team.


Failed

The payment could not be completed due to a technical or processing issue.

Where possible, you'll be able to try the payment again once the issue has been resolved.


Stay Updated

Whenever the status of your payment changes, Yeeld will send you a notification so you're always aware of its progress.

You can also check the latest status at any time by opening the transaction within the app.


In Summary

Every payment made from your Yeeld GBP Account can be tracked directly within the app.

You'll be able to see its current status, receive notifications when it changes, and understand exactly where your payment is in the process.