Transferring Between Yeeld Accounts and Investment Accounts

Transferring money between your Yeeld account and your investment accounts, such as a General Investment Account (GIA), Self-Invested Personal Pension (SIPP), Individual Savings Account (ISA), or Piggy Bank, is simple and secure. Follow the steps below to manage your funds effectively:

Transferring Funds to Your Investment Accounts

To deposit money into your investment accounts (GIA, SIPP, ISA, Piggy Bank), follow these steps:

1. Access the Portfolio Section:

   • Open the Yeeld app and select the ‘Portfolio’ tab located on the bottom right of the screen.
   • This will take you to your Portfolio page, where you can see an overview of your investment accounts.

2. Select the Investment Account:

   • Choose the specific investment account to which you want to deposit funds (GIA, SIPP, ISA, or Piggy Bank).
   • Tap on the investment account to open the detailed view.

3. Initiate the Deposit:

   • Look for the ‘Deposit’ option on the account page.
   • Select this option to begin the process of transferring funds from your Yeeld account to your chosen investment account.

4. Choose the Source Account:

   • Select the Yeeld account from which you want to transfer the funds. This could be one of your currency wallets or another account within Yeeld.
   • Ensure that the source account has sufficient funds for the transfer.

5. Enter Deposit Details:

   • Input the amount you wish to deposit. You have the option to:
     • Enter the amount in the original currency of the source account.
     • Specify the amount to be added in the target currency of your investment account.
   • The app will automatically display the corresponding amount in both currencies.

6. Review Exchange Rates (if applicable):

   • If the deposit involves a currency exchange, review the exchange rate provided by Yeeld. This will be clearly displayed under the amount fields.
   • Check for any applicable conversion fees that might apply.

7. Confirm the Deposit:

   • Review the details of the deposit, including the source and target accounts, amount, exchange rate, and any fees.
   • Once you are satisfied, tap ‘Continue’ to proceed.

8. Authenticate the Deposit:

   • As part of the Secure Customer Authentication (SCA) process, you will need to confirm your identity.
   • Enter your password or passcode and verify using a one-time passcode (OTP) sent to your registered mobile number or email.
   • For enhanced security, you may also be prompted to use biometric authentication (fingerprint or facial recognition).

9. Finalise the Deposit:

   • After successful authentication, tap ‘Confirm’ to complete the deposit.
   • You will receive a confirmation message once the deposit is processed.

Transferring Funds from Investment Accounts to Your Yeeld Account

To withdraw money from your investment accounts back to your Yeeld account, follow these steps:

1. Navigate to the Portfolio Section:

   • Open the Yeeld app and go to the ‘Portfolio’ tab.

2. Select the Investment Account:

   • Choose the investment account from which you wish to withdraw funds (GIA, SIPP, ISA, or Piggy Bank).

3. Initiate the Withdrawal:

   • Look for the ‘Withdraw’ or ‘Transfer to Yeeld Account’ option on the account page.
   • Select this option to start the withdrawal process.

4. Choose the Destination Account:

   • Select the Yeeld account (e.g., your main currency wallet) where you want the withdrawn funds to be deposited.

5. Enter Withdrawal Details:

   • Input the amount you wish to withdraw.
   • Ensure that the amount is within any limits applicable to the specific investment account type.

6. Review Exchange Rates (if applicable):

   • If withdrawing in a different currency, review the exchange rate and any applicable fees.

7. Confirm the Withdrawal:

   • Review all the details of the transaction.
   • Tap ‘Continue’ and authenticate using your password/passcode and OTP or biometric verification.

8. Complete the Withdrawal:

   • After authentication, tap ‘Confirm’ to finalise the withdrawal.
   • A confirmation message will be displayed once the funds have been successfully transferred.

Important Points to Note:

• Processing Times: Transfers between Yeeld accounts and investment accounts may take some time to process, depending on the type of transaction and any applicable security checks.
• Fees and Limits: Be aware of any fees and transaction limits that may apply to both deposits and withdrawals.
• Secure Authentication: Always ensure you complete all authentication steps to keep your accounts secure.

By following these steps, you can efficiently manage transfers between your Yeeld account and your various investment accounts, ensuring your funds are where you need them when you need them. For further assistance, please contact Yeeld Customer Support.