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Understanding Penny’s Limitations

Explains what Penny can and cannot do, highlighting the boundaries of its functionalities

While Penny is designed to assist users with a range of tasks and provide helpful information, there are certain limitations:

  • No Direct Actions: Penny cannot perform specific actions, such as transferring money or opening new accounts. Instead, it provides a button that directs you to the appropriate part of the Yeeld app to complete the action.
  • Information Only: Penny provides information based on your spending habits, investments, and general financial trends. It does not offer any form of financial advice.
  • No Personalised Financial Advice: Penny is not designed to provide personalised financial guidance. It can give general insights but does not replace professional financial advice.
  • Non-Financial Queries: While Penny can answer some non-financial questions, its primary focus is on banking and financial matters within the Yeeld app.

By understanding these limitations, you can use Penny more effectively for your financial needs.