---
title: Where can I change my security settings?
description: where are the security settings
---

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1. [Yeeld Support Centre](https://help.yeeld.com/?hsLang=en-gb)
2. [Getting started](https://help.yeeld.com/getting-started?hsLang=en-gb)
3. [Navigating the App](https://help.yeeld.com/getting-started?hsLang=en-gb#navigating-the-app)

# Where can I change my security settings?

## Most account security settings can be managed from the More section of the app, including your contact details, password, two-factor authentication, and notification preferences.

Yeeld provides a range of security settings to help keep your account safe. Most of these can be found in the **More** section of the main navigation menu.

---

My Details

The **My Details** section allows you to manage key information associated with your account.

### Changing your email address

You can update your email address at any time.

For security purposes, you'll need access to:

- Your current email address
- Your new email address

A one-time passcode (OTP) will be sent to both addresses to confirm the change.

---

### Changing your phone number

You can also update your phone number.

To complete the change, you'll need access to:

- Your existing phone number
- Your new phone number

An OTP will be sent to both numbers for verification.

---

### No longer have access?

If you've lost access to your current email address or phone number, please contact support:

**support@yeeld.com**

Our team will guide you through the account recovery process.

---

### Changing your name

Name changes are only permitted where there has been an official legal change, such as:

- Marriage
- Deed Poll
- Other legally recognised name changes

To update your name, you must:

- Complete additional identity verification (KYC)
- Provide an official ID document showing your new legal name

Examples include:

- Passport
- Driving licence
- National identity card

---

### Changing your address

Address changes also require verification.

You'll need to provide proof of your new address, such as:

- Bank statement
- Utility bill
- Council tax document
- Other accepted proof of address

The document must:

- Show your name
- Show your new address
- Meet current verification requirements

---

Settings

The **Settings** section contains additional security options.

### Two-Factor Authentication (2FA)

For additional protection, you can enable:

- Authenticator app verification
- Two-factor authentication (2FA)

This provides an extra layer of security when accessing your account.

---

### Notification settings

You can control which notifications you receive, including:

- Security alerts
- Transaction updates
- Account activity
- Product updates
- AI insights and reminders

We recommend keeping security notifications enabled.

---

### Changing your password

You can change your account password at any time from the Settings section.

We recommend using:

- A strong password
- Unique credentials not used elsewhere
- Two-factor authentication for additional security

---

Understanding passcodes

It's important to understand the difference between your **account password** and your **app passcode**.

### Account password

Your password:

- Belongs to your Yeeld account
- Is used to sign in
- Can be changed from Settings

### App passcode

Your passcode:

- Is created when you log into a device
- Exists only on that specific device
- Is not stored against your Yeeld account
- Does not sync across devices

For example:

- Phone A may have a 6-digit passcode
- Phone B may have a completely different passcode

Both devices can still access the same Yeeld account.

---

### How to change your passcode

If you'd like to change your app passcode:

1. Log out of your Yeeld account on that device
2. Log back in
3. Create a new passcode during setup

This new passcode will replace the old one for that device.

---

In summary

You can manage your security settings from **More → My Details** and **More → Settings**, including:

- Email address
- Phone number
- Password
- Two-factor authentication
- Notification preferences

For name or address changes, additional verification is required to help keep your account secure and up to date.

- [Getting started](https://help.yeeld.com/getting-started?hsLang=en-gb#main-content)

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