Getting started
- How to Open a Yeeld Account
- What Documents Do I Need to Open an Account?
- How to Verify Your Identity with Yeeld
- What Happens After You Sign Up?
- Why Was My Account Verification Rejected?
Account Management
- How to Update Your Personal Details
- How Do I Manage My Security Settings?
- How Do I Edit My Notification Settings?
- How to Close Your Yeeld Account
- Managing your Yeeld Account Plan
Payments and Transfers
- Understanding Payment Fees and Charges in Yeeld
- How to Send Money to Your Bank Account Outside Yeeld
- How to Transfer Money Between Your Yeeld Currency Wallets
- Sending Money From Your Yeeld Account
- Troubleshooting Payment Issues in Yeeld
Security, Privacy and Fraud
- What is Secure Customer Authentication (SCA)?
- Changing Your Password or Passcode
- Forgotten Password: How to Recover Access to Your Yeeld Account
- Why Should I Add Biometric Security?
- Sign Up Process Security: Protecting Your Yeeld Account from the Start
Investing & Portfolio
- How to Deposit Money into Your Investment Accounts or Piggy Banks
- What is the "Portfolio" Section in the Yeeld App?
- How to Access and Navigate the Portfolio Section
- How to Open a New Investment Account or Piggy Bank
- Viewing Your Investment and Piggy Bank Balances
Cashback Rewards
- What is the Yeeld Cashback Programme?
- How Does the Cashback Programme Work?
- What to Do If Your Cashback Is Missing
- Do I Need to Redeem My Cashback?
- How Often Do Retailers and Offers Change?