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Security, Privacy and Fraud
How we protect your money and data, plus what to do if you notice suspicious activity or need help keeping your account secure.
Security Features
- How Is My Account Protected During Sign Up?
- Why Should I Add Biometric Security?
- Forgotten Password: How Do I Recover Access to My Yeeld Account?
- How Do I Change My Password or App Passcode?
- What is Secure Customer Authentication (SCA)?
- What Age Do I Need to Be to Use Yeeld?
- What is Strong Customer Authentication (SCA) and why is it required?
Fraud Prevention
- How Can I Prevent Unauthorised Access to My Yeeld Account?
- How Can I Protect My Yeeld Account from Phishing Attacks?
- How Do I Enable Security Alerts?
- How Do I Report a Suspicious Email, Text or Phone Call?
- What Should I Do If I Suspect Fraudulent Activity?
- How Can I Recognise Common Types of Fraud?
- How Can I Create a Strong Password?
- How Does Yeeld Help Protect Me from Fraud?
- How Does Yeeld Help Protect Me from Identity Theft?
- APP Fraud Disclaimer