How Does Yeeld Help Protect Me from Fraud?

How Does Yeeld Help Protect Me from Fraud?

Protecting your account and your money is one of Yeeld's highest priorities.

We use multiple layers of security and fraud prevention to help detect suspicious activity, prevent unauthorised access and keep your account secure.

Real-Time Monitoring

Yeeld continuously monitors account activity to help identify unusual or potentially suspicious behaviour.

This includes monitoring payments, account activity and other events that may indicate fraudulent activity.

Where appropriate, additional security checks may be carried out before certain actions are completed.

Automatic Security Alerts

If we detect activity that appears unusual, we may notify you immediately.

For example, you may receive alerts about:

• Unusual account activity.
• Multiple unsuccessful sign-in attempts.
• Important changes to your account.
• Other security-related events.

These notifications help you react quickly if something doesn't look right.

Temporary Account or Payment Restrictions

If we believe your account or a payment may be at risk, we may temporarily restrict certain activity while additional checks are completed.

Depending on the situation, this could include:

• Temporarily holding a payment.
• Restricting certain account activity.
• Asking you to verify your identity.

These measures are designed to help protect both you and your money while we investigate.

Strong Customer Authentication (SCA)

Yeeld uses Strong Customer Authentication (SCA) to help ensure that only you can access your account and authorise important actions.

Depending on the action you're performing, this may include:

• Face ID or biometric authentication.
• A one-time passcode (OTP) sent to your registered mobile number.
• Other security checks where required.

SCA is an important part of protecting your account against unauthorised access and fraud.

How You Can Help Protect Your Account

You also play an important role in keeping your account secure.

We recommend that you:

• Keep your password private.
• Never share one-time passcodes (OTPs).
• Enable Face ID or biometric authentication where available.
• Contact us immediately if you notice anything unusual.

In Summary

Yeeld combines real-time monitoring, automatic security alerts, temporary protective measures and Strong Customer Authentication to help safeguard your account.

Together, these layers of protection help reduce the risk of fraud and keep your personal and financial information secure.