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Yeeld Support Centre
Penny (AI Assistant)
Penny (AI Assistant)
Introduction to 'Penny'
What is 'Penny'?
How to Get Started with Penny
What is Penny’s Style?
Core Features of Penny
Overview of Penny’s Core Features
Investment Insights from Penny
Daily Facts and Insights
Spending Insights with Penny
Savings Tools to Help You Reach Your Goals
Understanding "Roast Mode"
Interactive Games – Making Money Management Engaging
Understanding "Hype Mode"
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Engaging with Penny
Games with Penny
Will Penny Respond to Non-Finance Related Questions?
How and Why Penny Uses GIFs
Visual Aids and Insights
Visualising Your Data with Penny
Types of Graphs Penny Uses
How Does Penny Use Visuals?
Performing Actions with Penny
Initiating Financial Actions with Penny
Viewing Account Information with Penny
Getting Investment Insights with Penny
Managing Bills and Expenses with Penny
Summary Reports with Penny
What are "Daily Facts"?
What Do "Monthly Rundowns" Include?
How Do "Weekly Summaries" Work?
Support and Escalation
How to Interact with Customer Support via Penny
When Does Penny Escalate to Human Support?
Limitations and Premium Features
Understanding Penny’s Limitations
Premium Features with Penny
Compliance and Sensitivity
Regulatory Guidance and Financial Advice
Sensitivity Guidelines for Penny
Understanding Penny's Limitations & Disclaimer