How Can I Change My Phone or Device?

Changing to a new phone or device is simple.

Your Yeeld account isn't tied to a specific device. Instead, we use multiple authentication methods to verify your identity whenever you sign in.

If you've upgraded your phone or want to use Yeeld on another device, simply install the app or open the web app and sign in using your existing account details.

Do I Need to Transfer My Account?

No.

There's no need to transfer your account or contact support when changing devices.

Simply sign in on your new device and complete the authentication process when prompted.

Why Do I Need to Authenticate Again?

To help keep your account secure, Yeeld may ask you to verify your identity when signing in from a new device.

This helps protect your account and ensures that only you can access your financial information.

What If I've Lost Access to My Phone or Email?

If you've lost access to the phone number or email address associated with your Yeeld account and you're unable to complete the authentication process, please contact our support team.

We'll help you verify your identity and regain access to your account securely.

Can I Use More Than One Device?

Yes.

You can securely access your Yeeld account from multiple supported devices by signing in and completing the required authentication.

In Summary

• Your Yeeld account isn't tied to a single device.
• Simply sign in on your new phone, tablet or computer.
• You'll be asked to authenticate yourself to help keep your account secure.
• If you've lost access to your phone or email, contact Yeeld Support for assistance regaining access to your account.