How Do I Use the In-App Chat for Support?
Guidance on using the in-app chat feature for assistance. Article Body
Yeeld’s in-app chat offers a quick and convenient way to get help directly from your device. Here’s how to access it:
-
Open the Yeeld App: Navigate to the ‘More’ section at the bottom of the screen.
-
Select ‘Contact Us’: Tap on ‘Contact Us’ to open the chat feature.
-
Start Chatting: A support chat window will open where you can type your query. Live agents are available Monday to Friday from 7:00 AM to 8:00 PM, and on Saturdays and Sundays from 10:00 AM to 4:00 PM.
-
Chat via the Website: Alternatively, visit yeeld.com and start a chat in the bottom right hand corner of the screen.
Benefits of In-App Chat:
- Quick access to live agents for immediate assistance.
- Available directly within the app or via the Yeeld website.
- Convenient for both simple questions and more complex issues.
Yeeld’s chat support ensures you get the help you need quickly and efficiently.