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How Does CoP Work?

  1. Initiating a Payment: When you initiate a payment to a new payee, we will query the payee's account provider to confirm the account name.
  2. Name Verification: The payee's account provider compares the account name you've provided with the details on their records.
  3. Result Notification: You will see a CoP Response on your screen indicating one of the following:

            - Match: The names match perfectly.

            - Close Match: The names are similar but not identical. You may need to verify the details

               with the recipient.

            - No Match: The names don't match.

            - No Data: The account provider does not participate in the Confirmation of Payee                            service.

            4. Payer’s decision: Based on the response, you can decide whether to proceed with                           payment, change payment details, or cancel the payment.