How to Close Your Yeeld Account

If you decide to close your Yeeld account, follow these steps to ensure a smooth and secure closure:

Navigating to Account Closure:

1. Open the app and select ‘More’ from the bottom menu.
2. Scroll down and select the ‘Close Account’ tab.

Pre-Closure Requirements:

• Ensure your account balance is zero. If there are remaining funds, transfer them out of the account first.
• A pop-up notification will remind you to transfer all funds before proceeding.

Providing Feedback:

• Once the balance is zero, you will be asked to provide a reason for closing your account. Choose from the standard options or select ‘Other’ to write your reason in detail.

Confirming Account Closure:

1. After providing your feedback, click ‘Confirm Deletion’ at the bottom of the screen.
2. For security purposes, enter your password to confirm your decision. You will also be required to complete a verification step to ensure that the request is legitimate.
3. Note that this action is irreversible. Once confirmed, your account will be closed.

After completing these steps, your account will be closed, and a notification will confirm that the process is complete.