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How to Verify Your Identity with Yeeld

Detailed instructions on the verification process for new users

Verifying your identity is a crucial step to secure your account and gain access to all the features of the Yeeld app. Here’s how to complete your verification:

Step 1: Enter Personal Information

  • Provide your first name, middle name (optional), last name, and date of birth.
  • Confirm the email address and phone number displayed, which were already verified during the sign-up process.

Step 2: Provide Proof of Address

  • Upload a recent document showing your full address. Acceptable documents include:
    • Bank statements
    • Utility bills
    • Government-issued certificates of residence

Step 3: Upload Your ID Document

  • Choose the type of ID (Passport, Driving Licence, or ID Card) and the country of issuance.
  • Upload clear, well-lit images of the front and back (if applicable) of the document.

Step 4: Complete Biometric Verification

  • Take a selfie using your device's camera in a well-lit environment.
  • Ensure your entire face is clearly visible and matches the ID document provided.

Step 5: Await Verification Status

  • Your information will be reviewed by Yeeld to ensure it meets our security standards.
  • You will receive a notification confirming your verified status or requesting additional information if needed.