---
title: What Happens After I Close My Yeeld Account?
description: What happens after closing account
---

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1. [Yeeld Support Centre](https://help.yeeld.com/?hsLang=en-gb)
2. [Account Management](https://help.yeeld.com/account-management?hsLang=en-gb)
3. [Currency Wallets](https://help.yeeld.com/account-management?hsLang=en-gb#currency-wallets)

# What Happens After I Close My Yeeld Account?

## Learn what happens after your Yeeld account is closed, including what happens to your data, financial products, transaction history, and how to rejoin in the future.

- What Happens After I Close My Yeeld Account?
  
  Once your Yeeld account has been successfully closed, you'll receive a confirmation email and your access to the platform will end.
  
  Here's what happens next.
  
  ---
  
  You'll Receive a Confirmation Email
  
  Once we've completed your account closure request, we'll send you an email confirming that your account has been successfully closed.
  
  This confirms that the closure process is complete.
  
  ---
  
  Your Access Will End
  
  After your account has been closed, you'll no longer be able to access:
  
    - Your Yeeld profile
    - Penny AI
    - Cashback rewards
    - Yeeld GBP account
    - Yeeld Visa cards
    - Investment accounts, including ISAs, GIAs and SIPPs
    - Any other Yeeld products or services
  
  ---
  
  What Happens to My Personal Data?
  
  We handle your personal data in accordance with UK data protection laws and our regulatory obligations.
  
  Where we are no longer required to retain your personal information, it will be securely deleted.
  
  However, some information must be retained for legal and regulatory purposes, including requirements relating to anti-money laundering, fraud prevention, tax, and financial regulation. This information is stored securely and retained only for as long as required.
  
  ---
  
  Will My Transaction History Be Deleted?
  
  No. As a regulated financial business, we are required to retain certain financial records.
  
  This includes keeping a record of your transactions for **at least seven years** after your account has been closed, in line with applicable legal and regulatory requirements.
  
  ---
  
  Can I Reopen My Account?
  
  If you'd like to use Yeeld again after closing your account, please contact our support team.
  
  Depending on your circumstances and how long your account has been closed, you may need to complete a new identity verification (KYC) process before you can access regulated financial products and services again.
  
  ---
  
  In Summary
  
  After your account has been closed:
  
    - You'll receive a confirmation email.
    - You'll lose access to your Yeeld account and all associated products and services.
    - Personal data that no longer needs to be retained will be securely deleted.
    - Certain information, including transaction records, will be retained where required by law.
    - If you wish to return to Yeeld in the future, you may need to complete a new verification process.

- [Getting started](https://help.yeeld.com/getting-started?hsLang=en-gb#main-content)

    - [Opening an Account](https://help.yeeld.com/getting-started?hsLang=en-gb#opening-an-account)
    - [Navigating the App](https://help.yeeld.com/getting-started?hsLang=en-gb#navigating-the-app)
    - [Setting Up Your Profile](https://help.yeeld.com/getting-started?hsLang=en-gb#setting-up-your-profile)
- [Account Management](https://help.yeeld.com/account-management?hsLang=en-gb#main-content)

    - [Managing Your Yeeld Account](https://help.yeeld.com/account-management?hsLang=en-gb#managing-your-yeeld-account)
    - [Currency Wallets](https://help.yeeld.com/account-management?hsLang=en-gb#currency-wallets)
    - [Account Closure](https://help.yeeld.com/account-management?hsLang=en-gb#account-closure)
    - [Sending and receiving payments](https://help.yeeld.com/account-management?hsLang=en-gb#sending-and-receiving-payments)
    - [Confirmation of Payee (CoP)](https://help.yeeld.com/account-management?hsLang=en-gb#confirmation-of-payee-cop)
    - [Open Banking](https://help.yeeld.com/account-management?hsLang=en-gb#open-banking)
- [Payments and Transfers](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#main-content)

    - [Making Payments](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#making-payments)
    - [Transfers](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#transfers)
    - [Payment Issues and Troubleshooting](https://help.yeeld.com/payments-and-transfers?hsLang=en-gb#payment-issues-and-troubleshooting)
- [Yeeld Card Services](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#main-content)

    - [Card Issues and Troubleshooting](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#card-issues-and-troubleshooting)
    - [Yeeld Visa](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#yeeld-visa)
    - [Virtual Debit Card](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#virtual-debit-card)
    - [Contactless](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#contactless)
    - [3D Secure (3DS)](https://help.yeeld.com/yeeld-card-services?hsLang=en-gb#3d-secure-3ds)
- [Yeeld Connect](https://help.yeeld.com/yeeld-connect?hsLang=en-gb)
- [Security, Privacy and Fraud](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#main-content)

    - [Security Features](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#security-features)
    - [Fraud Prevention](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#fraud-prevention)
    - [Privacy Policy and Data Protection](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#privacy-policy-and-data-protection)
    - [Security Alerts and Notifications](https://help.yeeld.com/security-privacy-and-fraud?hsLang=en-gb#security-alerts-and-notifications)
- [Investing & Portfolio](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#main-content)

    - [Investment Options Overview](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#investment-options-overview)
    - [Products](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#products)
    - [Risk Profiles](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#risk-profiles)
    - [Tax-Efficient Accounts](https://help.yeeld.com/investing-portfolio?hsLang=en-gb#tax-efficient-accounts)
- [Rewards](https://help.yeeld.com/rewards?hsLang=en-gb#main-content)

    - [Rewards Programme](https://help.yeeld.com/rewards?hsLang=en-gb#rewards-programme)
    - [Tracking and Redeeming Rewards](https://help.yeeld.com/rewards?hsLang=en-gb#tracking-and-redeeming-rewards)
    - [Partnered Retailers](https://help.yeeld.com/rewards?hsLang=en-gb#partnered-retailers)
- [Customer Support and Feedback](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#main-content)

    - [Customer Support Channels](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#customer-support-channels)
    - [Support Hours and Availability](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#support-hours-and-availability)
    - [Escalation Process](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#escalation-process)
    - [Feedback and Suggestions](https://help.yeeld.com/customer-support-and-feedback?hsLang=en-gb#feedback-and-suggestions)
- [Penny (AI Assistant)](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#main-content)

    - [Introduction to 'Penny'](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#introduction-to-penny)
    - [Core Features of Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#core-features-of-penny)
    - [Engaging with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#engaging-with-penny)
    - [Visual Aids and Insights](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#visual-aids-and-insights)
    - [Performing Actions with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#performing-actions-with-penny)
    - [Summary Reports with Penny](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#summary-reports-with-penny)
    - [Support and Escalation](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#support-and-escalation)
    - [Limitations and Premium Features](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#limitations-and-premium-features)
    - [Compliance and Sensitivity](https://help.yeeld.com/penny-ai-assistant?hsLang=en-gb#compliance-and-sensitivity)
- [Complaints](https://help.yeeld.com/complaints?hsLang=en-gb)