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What Happens if Yeeld Cannot Resolve Your Issue?

Learn what options are available if Yeeld is unable to resolve your concern internally

While Yeeld aims to resolve all issues efficiently, there are rare instances where external resolution may be necessary:

  • Guidance for External Resolution: If Yeeld cannot fully resolve your issue, we will provide clear guidance on external dispute resolution options, including contact details for the Financial Ombudsman Service (FOS) in the UK. Our team will assist you throughout this process to ensure your concerns are addressed properly.

This comprehensive escalation process guarantees that all user concerns are managed thoroughly, either within Yeeld or through external support options when necessary.