--- title: Why Does It Say ‘Partial Match’ or ‘No Match’ When I Add a Payee? description: Find out why you might see ‘Partial match’ or ‘No match’ when setting up a payee, and how to stay safe when transferring money --- [Skip to content](https://help.yeeld.com/why-does-it-say-partial-match-or-no-match-when-i-add-a-payee#main-content) ![Logo - Colour Grey Text V1 (1)](https://help.yeeld.com/hs-fs/hubfs/Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png?width=200&height=59&name=Logo%20-%20Colour%20Grey%20Text%20V1%20(1).png) - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Open main navigation Close main navigation - [Privacy Policy](https://yeeld.com/privacy-notice) - [T&Cs](https://yeeld.com/terms-and-conditions) - [Glossary of Terms](https://yeeld.com/glossary-of-terms) Find what you’re looking for. - There are no suggestions because the search field is empty. 1. [Yeeld Support Centre](https://help.yeeld.com/?hsLang=en-gb) 2. [Account Management](https://help.yeeld.com/account-management?hsLang=en-gb) 3. [Sending and receiving payments](https://help.yeeld.com/account-management?hsLang=en-gb#sending-and-receiving-payments) # Why Does It Say ‘Partial Match’ or ‘No Match’ When I Add a Payee? ## Understanding Confirmation of Payee results and what they mean for your transfer. When you add a new payee or update someone’s account details, Yeeld checks the information with the receiving bank. This helps us: - Make sure your money goes to the right place - Protect you from potential fraud - Let you decide whether to continue before sending any funds If the payee’s details don’t fully match, you might see one of the following messages: **Partial match** — The name you entered is close but not exact **No match** — The name doesn’t match the bank’s records at all These results may also appear if the receiving bank doesn’t support Confirmation of Payee (CoP). If you see one of these warnings, we recommend: - Double-checking the details you entered - Confirming the account number and sort code with the person or business - Making sure you’ve chosen the correct account type (e.g. select ‘personal’ for a sole trader) If you’re confident everything is correct, you can still proceed — but bear in mind that if the name is wrong, your money could go to the wrong person or even a scammer. 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